The Pet Store Black Hole of Misinformation: My Experience and Opinions






When you walk into a store like Petsmart or Petco, what is the first thing you do? If you gave any answer other than looking at the animals, I am now calling you out for being a liar.

These exciting pet store visits are how most people are introduced into the reptile hobby. Unfortunately a good chunk of people that start out this way don’t realize what they are getting into. You see that cute little ball python? Well it will grow up to be anywhere from 2 - 5 feet long, and that little blue iguana is actually a green morph. Like your typical green, it will become huge and will trade that pretty blue color for brown. AND don't even get me started on the deflation of my bank account!



  


I was partially one of these wannabe reptile owners, who thought pet store employees knew best. Luckily, because I wanted a reptile so badly for Christmas, I had done a lot of research before hand. We were not, however, prepared when I found my leopard gecko that I adopted in Petsmart (See My First Reptile: The Adoption that Started a Lifestyle).

Not planning on bringing a gecko back from our Easter break, we relied on one of the Petsmart employees to make sure we bought everything we needed. Luckily, he was knowledgeable and I can say we walked away with only things we needed, nothing more, nothing less. Zephyr came with various lights, tank decor, and sandy substrate, so there wasn’t too much left to get. 



Still to this day I am impressed with the knowledge of the employee helping us. Right away he started with, “sure you can keep a leopard gecko in a 10 gallon enclosure, BUT they really should be kept in a 20 gallon, so that is what I would personally recommend”. He showed us Calcium sand, in case we wanted to go the substrate route, but also showed us the reptile mats, which he suggested to avoid any chances of ingestion of and compaction by sand. He told us about crickets vs meal worms, and made sure we left with a meal worm bowl and supplies for our crickets..

Our little Zephyr went from being malnourished and living cramped in a 10 gallon with sand, to living the luxurious life in a 20 gallon, where he got the food he needed, gut loaded with calcium. Now 4 years later, he has fattened up and is living the life!



We like to watch skating together.

I got lucky, but many do not. As someone in a major revolving around the behavior, ecology, and conservation of animals, you bet I’ve got classmates that work in these stores, so I have heard first hand the wrong information that one may be provided with.

I believe the #1 problem where misinformation lies, is lighting - and that’s not even completely at the blame of employees. There are so many different companies and kind of lights, that even as someone that has researched lights for months now, and joined Facebook groups dedicated specifically to reptile lighting, there are still many questions left unanswered.

HOWEVER → There is not understanding the various companies and wattage, and then there is completely failing to provide a basis of reptile needs. I have seen and heard many Petsmart employees fail to mention the necessity of a UVB light for various reptiles, and something like that is crucial for some of them!

In addition to lighting, is the lack of information revolving around humidity and nutrition. The cute little iguana you plan on bringing home will not live to its’ highest potential on that petsmart commercial iguana food. I understand that as an employee, you don’t want to scare away money making moments by providing customers with the harsh truth of the cost of keeping a reptile, but we are talking about a live animal here.
People want what's best for their dogs and cats, so why not for their herps too? They need good food, vet visits, potentially medications, and extra financial commitments, just like your fur babies.

I would like to end my rant by saying there are people out there that understand what those animals in the pet stores need, or are more than capable of and want to learn. With the high competition for jobs in these places, these stores should be able to employee people that have an understanding of proper animal husbandry. It should also just be part of the training routine that employees be supplied with guides to the PROPER care for all of the animals being sold in the stores, that way no misinformation that could lead to the animal not living a happy and healthy life will get out and passed around.

*A special note to those of you pet store employees that value and uphold sharing proper animal care instruction - like the man that helped me shop for my gecko - We herp parents thank you :) *

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